FAQ’s and system troubleshooting
Owners Manuals
Q; My generator runs for a few minutes and quits
A; 1) Check the engine oil level, low oil will shut the generator off
A; 2) Ensure the generator is on level ground
Q; My extended run auxiliary tank is distorting (blowing up)
A; The new EPA regulations minimize fuel vapor emissions, the tank is designed to grow and shrink as ambient temperatures change. Attwood Marine states...
“Your new Attwood Marine EPA Certified tank is designed to keep evaporated emissions from reaching the atmosphere. As a result, pressure can build within it causing the tank to swell. This is normal and was accounted for when engineering your tank.”
PLEASE NOTE THE FOLLOWING
- Always keep the fuel filter cap tightly closed unless removed for refueling. If the tank is pressurized or swollen during cap removal, loosen cap slowly one full turn and wait five seconds (minimum) to relieve pressure before removing cap.
- Due to potential pressure that may build within the system, check all fuel hose fittings and use a quality thread sealant to ensure no leaks occur.
Q; My extended run system is not drawing fuel from the tank and runs out of gas in the generators tank.
A; 1) Replace Teflon tape on the threaded fitting(s) connecting to the tank, ensure it has been wrapped clockwise, and retighten.
A; 2) Ensure the BERG cap has been tightened properly on the generator and the rubber gasket is not cracked or broken
A; 3) Ensure the vent on the auxiliary tank is in the open position, failure to open the vent will stop the flow to the generator
A; 4) Ensure the fuel pick-up tube inside the auxiliary tank is attached and not pressed to the bottom of the tank, or missing (occasionally the pick-up tube has fallen off due to shipping from manufacturer)
Q; My quick connect coupling on the hose from the Auxiliary tank is leaking when disconnected from the cap.
A; Fill out the warranty card information located online at https://ipiindustries.com/warranty. Further instructions will be given in a return email.
Q; What is a generator fuel tank extension?
A generator fuel tank extension helps increase runtime by supplying additional fuel to your portable generator without constant refueling. At GenXDirect in Elk River, MN, we offer reliable solutions designed to keep your equipment running longer during power outages, outdoor events, and job site use.
Q; How does a generator gas tank extender work?
A; A generator gas tank extender connects to your generator and allows fuel to flow from an external tank for longer operation. GenXDirect provides dependable extender systems in Elk River, MN, helping homeowners and contractors reduce downtime and improve generator efficiency.
Q; Why choose a generator gas tank extension for portable generators?
A; A generator gas tank extension allows portable generators to operate for extended periods without interruption. GenXDirect offers durable extension systems in Elk River, MN, designed for easy installation and dependable performance during emergencies, camping trips, and work projects.
Q; What are the benefits of a generator fuel tank extender?
A; A generator fuel tank extender reduces the need for frequent refueling while improving convenience and runtime. GenXDirect in Elk River, MN, supplies high-quality fuel extension products that support reliable power for residential, recreational, and commercial generator applications.
Q; Do you offer extended run fuel tanks for generators?
A; Yes, GenXDirect offers extended run fuel tanks for generators that help maximize operating time during long outages or remote use. Located in Elk River, MN, we provide dependable fuel systems built for durability, safety, and long-lasting generator performance.
Q; What are portable generator fuel tank extensions used for?
A; Portable generator fuel tank extensions are designed to increase fuel capacity and reduce generator shutdowns for refueling. GenXDirect in Elk River, MN, offers extension kits that make portable generators more efficient for home backup power, camping, and outdoor work environments.
Q; What types of fuel tanks for generators are available?
A; GenXDirect offers a variety of fuel tanks for generators to support different generator sizes and fuel capacity needs. Based in Elk River, MN, we provide dependable fuel tank solutions that help extend runtime while maintaining safe and efficient generator operation.
Q; How do I choose the right generator fuel tank?
A; Choosing the right generator fuel tank depends on your generator model, runtime goals, and fuel capacity needs. GenXDirect in Elk River, MN, helps customers find compatible fuel tank solutions designed for reliable performance and convenient extended generator operation.
Q; Can I upgrade my generator gas tank setup?
A; Yes, upgrading your generator gas tank setup can improve fuel capacity and reduce maintenance interruptions. GenXDirect in Elk River, MN, offers quality fuel tank accessories and extension systems that help optimize generator performance for home and commercial applications.
Q; What generator accessories do you offer?
A; GenXDirect provides a range of generator accessories, including fuel tank extensions, extended run systems, hoses, and connection components. Serving customers from Elk River, MN, we focus on dependable products that improve generator convenience, runtime, and overall efficiency.
Note* : Some generators like a few models made by Polaris, Champion, Yamaha, Powerhouse don't have internal fuel pumps so to allow the system to gravity feed you must put the external gas tank above the generator.
